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😎 Rest Easy: How to Back Up and Restore Your Wavebox Setup.

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You've carefully set up Wavebox to work just the way you want, so it’s only natural to worry about something going wrong. The good news is, Wavebox offers tools to keep your setup safe, so you’ll never lose sleep over your profiles again. Here’s a guide to Wavebox’s backup and restore options.

⚠️ Important

Each Wavebox profile must be backed up separately. Make sure to set up backup solutions for every individual profile you use.

🙋‍♀️ Always contact support before attempting any restore.

Backup Solutions in Wavebox

☁️ 1. Profile Sync (Best for Multiple Devices)

Profile Sync provides real-time, live backups, keeping your Wavebox setup in sync across all your computers.

  • How it works: Profile Sync is automatically enabled for your default (first) profile when you set up Wavebox.
  • For additional profiles: Enable sync manually by going to:
    Settings > Data & Sync > [Start Sync]
  • Tip: Profile Sync instantly mirrors all changes, so you always have the latest setup on every synced device.

☁️ 2. Profile Backup (Cloud)

If Profile Sync is disabled, Wavebox automatically backs up that profile to the cloud approximately every 6 hours.

  • How to restore:
    Restore from these backups any time by navigating to:
    Settings > Data & Sync > [Restore from Backup]
  • Benefit: Ensures you always have a recent backup, even without real-time Sync enabled.

💾 3. Profile Backup (Local)

Wavebox also protects your data locally.

  • How it works:
    Every time you update Wavebox (about every 2 weeks), it saves a local backup to your computer’s hard drive.
  • Local backups are found in the Library/Application/Support/WaveboxApp/Default/wavebox/snaphot/versioned folder. Backups are normally created for the last 5 versions of Wavebox in case an update causes something to go wrong.
  • Guarantee:
    You’ll always have a backup less than 14 days old—even if you prefer local backups.

Restoring from Backup

Consider contacting support before restoring a profile.

Restoring a Full Profile

  • Test First:
    Consider creating a new profile to test your backup before restoring it over your current setup.
    To do this:
    1. Click the Profile Avatar (top right).
    2. Select Add.
    3. Choose Use your own Subscription.
  • Cloud or Local Restore:
    1. Go to Settings > Data & Sync.
    2. Click [Restore from Backup].
    3. Select a backup from the list (cloud or local) and follow the on-screen steps.
Note:
Profile Sync cannot be used to restore a setup on the same computer, as changes sync in real-time.

Restoring Part of a Profile

Need to recover specific groups?

  1. Create a new profile as above.
  2. Restore your chosen backup into the new profile.
  3. Locate the content you wish to recover (e.g., a group).
  4. If you want to move a group, create a template share code for it.
  5. Return to your original profile and import/add the group (e.g., by pasting in the share code).

👍 Backup Best Practices

Here are some extra tips to help you keep your Wavebox setup safe:

  • Manual Export to Disk:
    For maximum safety, occasionally manually export your profiles to disk:
    Settings > Data & Sync > [Export to Disc]
    This file can be used to restore your profile later if needed.
  • Manual Cloud Backup:
    Even with sync enabled, performing a manual backup occasionally is a smart idea. Set your calendar to do this as often as you want:
    Settings > Data & Sync > [Backup Now]

🛡️ Your Data is Safe with Wavebox

With these easy backup and restore options, Wavebox puts you in control—minimizing risk and ensuring your hard work is never lost. Whether you prefer live syncing, automated cloud backups, or local copies, you’re covered. And remember, if you ever need extra help, our support team is always here for you.