Notifications

Wavebox brings together all your web apps in one place. Here’s how to set up, manage, and troubleshoot notifications so you never miss an important alert.

  • This article refers to pop-up desktop notifications, also called banner notifications that appear in the top-right of your screen.
  • For Unread Badges (red circles with numbers) read this article.

Overview

  • Types of Notifications: Desktop pop-ups with accompanying sound.
  • Platforms: Works on Windows, macOS, and Linux.
  • Integrated Apps: Special support for Gmail, Slack, Outlook, and others. They update in real-time, even when sleeping.

Global Settings

  • Open Wavebox Settings (cog icon) > General > Desktop Integration > Notifications.
    • Choose a default sound (or “None”) for all notifications.
    • Volume slider adjusts the default alert volume.
    • Send a Test Notification (button)

Per-App Options: Turn On/Off and Sounds.

  • Right-click an app > Settings > App Settings.
  • Under Badges & Notifications:
    • Toggle ON/OFF - Enable sticky banners to keep notifications on screen until you manually dismiss them.
    • Dropdown - Change the notification sound. Choose from the selection, or upload your own sound-file. This overrides the global setting.

Allow OS Permissions

  • Windows: Check Settings > System > Notifications & actions and confirm Wavebox is allowed.
  • macOS: In System Preferences > Notifications, enable both Wavebox and Wavebox Helper (Alerts).
  • Test: In Wavebox Settings > Notifications, click Test Notification. You should see two notifications.

Troubleshooting

No Notifications on Windows

  • Turn off Focus Assist or set Wavebox to “Priority only” in Windows settings.
  • Check Notifications & actions to ensure Wavebox is allowed.
  • Restart after clearing old notifications.

No Notifications on macOS

  • Confirm permissions for Wavebox and Wavebox Helper (Alerts) in System Preferences > Notifications.
  • Disable Do Not Disturb or Focus in the menu bar.
  • Retry the Test Notification.
  • More details on this here.

Missing or Delayed App Notifications

  • Make sure the app isn’t signed out (look for a sign-in prompt).
  • Non-integrated apps: Enable “Auto-wake app” in settings so Wavebox checks in the background.
  • For integrated apps like Gmail, Slack, Outlook—notifications are pushed instantly.

Still Not Working?

  • Check the app’s own notification settings (e.g., Gmail, Slack).
  • Update to the latest version of Wavebox.
  • Temporarily disable any system-wide Do Not Disturb.

Notifications not working in Google Calendar

  • You can change notification preferences for all your events on Google Calendar.
  • In Wavebox, click on your Google Calendar app.
  • In the top right of the Google Calendar page, click on the Settings Cog and select Settings from the dropdown menu.
  • On the left, under 'General' click Notification settings. Under 'Notification settings,' you can:
    • Turn notifications on or off: Click the Notifications drop-down and select how you want to receive notifications.
    • Adjust the timing of snoozed notifications: Turn on 'Desktop notifications,' then click Show snoozed notifications and customize your timing.
    • Only get notifications if you respond 'Yes' or 'Maybe' to an event: Click the box next to 'Notify me only if I have responded Yes or Maybe.'

Zoho Desktop Notifications not working.

  • Zoho Mail doesn't enable desktop notifications by default, so you will need to visit Zoho settings to enable them. Further info. Here's how:
    • Login to Zoho Mail
    • Go to Settings, and select System
    • Turn ON notifications by using the toggle button next to Desktop Notifications.

Facebook Messenger notifications not working.

  • The first time you sign in to Messenger, it will prompt you if you want to enable desktop notifications. Clicking Allow on the prompt will set them up.
  • If you missed the prompt or still aren't seeing notifications, there are some steps that can help troubleshoot this:
    • Messenger settings - Facebook has some steps to follow to ensure notifications are enabled in this help article under the Desktop (messenger.com) section.
    • Wavebox settings - Open a new tab and paste the following into the address bar wavebox://settings/content/all
      • Locate messenger.com and press the trash icon to remove site settings
      • Reload messenger and when prompted, click Allow to show notifications.