✅ Connect

Wavebox Connect is a built-in messaging and calling tool in Wavebox. Use it to chat, call, or screen-share without switching to another app. Connect helps small teams collaborate quickly and securely.

• Unlimited audio and video calls
• End-to-end encrypted
• Launch from the top toolbar (phone/callout icon)
• Over-arching right-hand panel allows you to chat as you work
• Instant audio/video calls without links or share codes
• Instant screen share
• See who's online at any time
• Send a quick DM notification
• Jump from chat to call, to video, to screen share from the same panel.

Permissions

Pop-ups will appear when you use your computer's microphone and camera in Wavebox for the first time. Or you can add them manually:

• Microphone
  • MacOS
  • Windows
• Camera
  • MacOS
  • Windows

Connect Panel

• Show/hide the panel:
  • Click the Connect icon:
    • (1) Click once for compact view
    • (2) Click again for expanded view
    • (3) Click again for compact view
    • (4) Click again to close.
• In the panel:
  • Team icons: click to maximize/minimize teams if more than one
    • To switch teams: expand the panel fully and click on the Team dropdown in the top-left.
  • Avatars for each teammate with status indicators
    • To update your avatar: expand the panel fully and click on your user icon top-right, and select 'Edit my account'.
    • To change your status: expand the panel fully, click on your user icon top-right, and check the box for 'active' or 'busy'.

Connect Chat

• Use for short conversations.
• Chats are not saved; only the last 100 messages can be seen in any conversation.
• Chats support emojis.
• Sent messages cannot be edited or deleted.
• Start a call or screen share at any time.

Starting a one-on-one chat:

• Compact Panel: Hover an avatar to see the tooltip, start typing in the tooltip text field, and hit send.
• Expanded Panel: Click an avatar, start typing in the text field at the bottom of the panel, and hit send.

Starting a group chat:

• Expand the panel fully
• Click on 'Rooms > General'
• @ your teammates to invite them in.
• Start chatting in the text field at the bottom of the panel, and hit send.

Joining a chat:

• You'll receive a desktop notification with sound.
• Click on the notification to join the chat
• Or, open the Connect panel and navigate to the conversation.

End a chat:

• Close the panel when you have finished chats.
• The last 100 chats are saved in the panel.

Connect Audio & Video Calls

Starting a one-on-one call:

• Compact Panel: Hover an avatar to see the tooltip, and click on the phone or camera icon. The panel will expand ready for the call.
• Expanded Panel: Click an avatar, and click on the phone or camera icon.
• Your camera feed appears at the top of the Connect panel on video calls.

Starting a group call:

• Expand the panel fully
• Click on 'Rooms > General'
• Click on the phone or camera icon. Your camera feed will appear at the top of the panel for video calls.
• @ your teammates via the chat at the bottom of the panel to invite them in.
• Their camera feeds appear alongside your own as they join.

Joining a call:

• You'll receive a desktop notification and hear a ring tone.
• Click the notification to open the panel and join the call.
• Or, open the Connect panel and navigate to the call.
• Audio and video is enabled as soon as you accept the call.

Ending a call:

• Click on the red phone icon at the top of the panel.
• A time-stamp for the call is shown in your chat.

Connect Screen Share

Starting a one-on-one screen share:

• Compact Panel: Hover an avatar to see the tooltip, and click on the monitor icon. The panel will expand, ready for the call.
• Expanded Panel: Click an avatar, and click on monitor icon.
• Choosing a Screen: A pop-up window allows you to select what window to share, e.g. pop-up window, tab, or full screen.
• When the call starts, your screen feed will show at the top of the panel.

Starting a group screen share:

• Expand the panel fully
• Click on 'Rooms > General'
• Click on the monitor icon. Your screen feed will appear at the top of the panel.
• Your audio is active once the call has started.
• @ your teammates via the chat at the bottom of the panel to invite them in. Other attendee camera feeds will appear as they join.
• Anyone on the call can share their screen at any time.

Joining a screen share:

• You'll receive a desktop notification and hear a ring tone.
• Click the notification to open the panel and join the call.
• Or, open the Connect panel and navigate to the call.
• Audio and video is enabled as soon as you accept the call.

Ending a screen share:

• Click on the red phone icon at the top of the panel.
• A time-stamp for the call is shown in your chat.

Managing Rooms

• Create a new room
  • Expand the panel fully
  • In the Rooms header, click on the + icon
  • Give the room a name and click on the Create button.
• Manage and delete rooms
  • In the Rooms header, click on the Settings cog
  • A new window opens at My Wavebox > Teams > Rooms.
  • Click the trash can to delete a room.

Managing People

• Add/edit people
  • Expand the panel fully
  • In the People header, click on the settings icon.
  • This opens My Wavebox > People in a new window.
  • Visit the Team FAQ for further details on how to add and remove people.

Troubleshooting

Missing Connect Icon

• Check Settings: Ensure it’s toggled ON in Settings > General > Connect.
• Update Wavebox: Use Settings > General > Updates to update.

Audio Muting

• Not available currently.

Microphone/Camera Issues

• Check Permissions: Check your system (Windows/Mac) privacy settings and grant Wavebox access to camera/microphone.
• Browser Prompt: If you see a pop-up request to allow camera/microphone access, choose Allow.

Chat History Limit

• 100 Messages: Connect only stores the last 100 messages in any conversation. Save important info elsewhere if needed.